Frequently Asked Questions

  • A Note From the Instructors

You must complete at least one lesson a week to remain enrolled in a class unless the class web site indicates otherwise.

Teachers respond to questions and concerns via email within 24 hours, (excluding weekends) but successfully completed lessons may have up to a week turnaround time. This is normal for both in class and online courses.

You are not alone in a course, and it is not an independent study course. If you are having a problem or difficulty with the course material email your instructor, whose email address can be found at the bottom of every class page. If you are having a technical difficulty email the online staff at techhelp@bcconline.com.

If you call an instructor or the online staff, also send a follow-up email. This will help both the instructor/online staff and the student to keep track of what has already been done to resolve your problem.

Do not wait until it is too late to get help. Our instructors and our staff care! We know that it can be hard to do online classes, but if the student uses all of the available resources he/she will succeed in this course!

Finally, remember that online courses do require discipline on the student’s part. You must set aside time each week to do your work, and then stick to it if you want to succeed. Procrastination is your enemy!

• How Does An Online Course Work?

Online courses are an alternate way for students to attend college without being physically present in a classroom.

Do I have to have Internet access at home to take an online course?

No. You may use the campus computer labs which are connected to the Internet to do your course work. Check BCCOnline for Lab locations and times.

Do I have to attend classes at the college at regularly scheduled dates and times?

No. There are no traditional class attendance requirements, but see the information about proctored exams below.

Can I turn in my homework any time?

NO, online students have the same schedule of due dates for assignments as regular campus students. Late work is still penalized.

Are the courses going to be completely on the computer, or must I attend class also?

All students must fill out a separate syllabus for each of their online courses. They will also take an on campus midterm and/or final exam. However, students living outside of the immediate area or those unable to take the on-campus exams may do so at a suitable site with an instructor approved proctor.

Is an online class easier than a regular class?

A: NO, online classes have the same requirements as regular classes. Students must have the determination and self direction to set up and stick to a time schedule of their choice. It will take the same amount of time and effort as an on campus class.

• What Do I Need to Complete this Course?

Basic Materials Needed:

bullet for emphasisA computer with Internet Access
bullet for emphasisAn Email Account – You can get a free email account, (Hotmail, Yahoo, Gmail) from any computer lab technician. But if you already have an email account you should use it!
bullet for emphasisA word processor.
bullet for emphasisLab students -- 3 ˝ inch disk or Home students -- a computer to save your work on.
bullet for emphasisBe aware that individual class requirements may also exist. Check your class home page for specific requirements.

Time Requirements:

Schedule at least three hours a week at first, until you know how long it takes you to complete a lesson.

Does my course need a textbook(s)?

Textbook requirements vary. Be sure to check your class syllabus on the Internet for book information. You may order your textbooks from the Viking Shop, Barstow Community College's bookstore, by clicking on this link.

Recommended Skill Levels:

 • How Do I Start My Online Class?

Obtain an email address, if you do not already have one.

Go to http://www.bcconline.com/ and click on the appropriate session. For instance, if you are in a nine week session you would click on the words "nine week sessions."  You can then click on the appropriate session number or just scroll down to find your class name.  Once you have found your class name, click on it and you will be on the home page of your course.  Now click on the word syllabus.

After filling out the syllabus, figure out your username and password by looking on the home page of your course. Remember, do not capitalize any part of your username or password, or you will not gain access to your course. You can always figure out your username and password again as the format for usernames and passwords are listed on the front page of each course.

You will not receive an email from the instructor until you have completed the first lesson of the course!

Students who do not fill out the syllabus within the first week will not be considered actively enrolled students and may be dropped from the course. You may fill out the syllabus the weekend before the class starts if necessary.

After filling out the syllabus, begin the class by clicking on lesson one and completing it. Please note the interactive syllabus contains very important information about your course.

• How Do I Get Help for My Online Class?

Use one of the following resources:

bullet for emphasisEmail your question during the instructor’s posted office hours.
bullet for emphasisOnline tutors are available to help you.
bullet for emphasisComputer lab technicians are available during regular lab hours.
bullet for emphasisTechnical questions or concerns go to: techhelp@bcconline.com,
bullet for emphasisor call the online staff at (760)252-2411 x7319
 

• What Classes Are Available Online?

bullet for emphasisACCT1A (F)
bullet for emphasisADJU1 (F)
bullet for emphasisADJU2 (S)
bullet for emphasisADJU3 (FSU)
bullet for emphasisADJU4 (S)
bullet for emphasisADJU5 (F)
bullet for emphasisADJU6 (S)
bullet for emphasisADJU7 (F)
bullet for emphasisADJU8 (S)
bullet for emphasisADJU14 (FS)
bullet for emphasisADJU16 (FS)
bullet for emphasisARTS1(FS)
bullet for emphasisARTS2 (FSU)
bullet for emphasisBIOL1 (FSSU)
bullet for emphasisBADM1 (F)
bullet for emphasisBADM2 (F)
bullet for emphasisBADM5 (S)
bullet for emphasisBADM51 (FS)
bullet for emphasisBADM68 (F)
bullet for emphasisBADM75 (S)
bullet for emphasisBUSI17 (FSSU)
bullet for emphasisBUSI28 (FS)
bullet for emphasisBUSI40 (FSSU)
bullet for emphasisBUSI41 (FSSU)
bullet for emphasisBUSI42 (FSSU)
bullet for emphasisCHLD4 (FS)
bullet for emphasisCOMP1 (FSSU)
bullet for emphasisCOMP15 (FSSU)
bullet for emphasisCOMP17 (FSSU)
bullet for emphasisCOMP19 (FS)
bullet for emphasisCOMP22A (F)
bullet for emphasisCOMP28 (FS)
bullet for emphasisCOMP40 (FSSU)
bullet for emphasisCOMP41 (FSSU)
bullet for emphasisCOMP42 (FSSU)
bullet for emphasisCOMP84 (FSSU)
bullet for emphasisCOMP85 (FSSU)
bullet for emphasisECON1 (FS)
bullet for emphasisECON2 (FS)
bullet for emphasisETHN1 (FS)
bullet for emphasisENGL1A (FSSU)
bullet for emphasisENGL1B (F)
bullet for emphasisENGL1C (FSU)
bullet for emphasisENGL2 (F)
bullet for emphasisENGL3 (S)
bullet for emphasisENGL4 (F)
bullet for emphasisENGL7 (S)
bullet for emphasisENGL50 (FSSU)
bullet for emphasisGEOL4 (FS)
bullet for emphasisHEAL1 (FSSU)
bullet for emphasisHIST1A(FSSU)
bullet for emphasisHIST1B (FS)
bullet for emphasisHIST2A (FSSU)
bullet for emphasisHIST2B (FS)
bullet for emphasisMGMT1 (FS)
bullet for emphasisMGMT2 (FSU)
bullet for emphasisMGMT3 (FS)
bullet for emphasisMGMT6 (FS)
bullet for emphasisMATH2 (FS)
bullet for emphasisPELC1 (FS)
bullet for emphasisPHYS2 (F)
bullet for emphasisPOLI1 (F)
bullet for emphasisPSYC1 (FSSU)
bullet for emphasisPSYC11 (FSSU)
bullet for emphasisPSYC13 (FS)
bullet for emphasisPSYC14 (F)
bullet for emphasisPSYC2 (FS)
bullet for emphasisPSYC33 (FSSU)
bullet for emphasisPSCY4 (FS)
bullet for emphasisPSYC5 (SU)
bullet for emphasisPSYC51 (S)
bullet for emphasisSOCI3 (FSSU)
bullet for emphasisSOCI8 (FS)
bullet for emphasisSOCI14 (F)

F=Fall S=Spring SU=Summer

If this FAQ sheet has not answered your questions, please email the webmaster@bcconline.com for additional assistance.